Dashboard/Churn Risk

Overview

Churn Risk

Identify at-risk accounts and trigger retention plays

At-Risk Accounts

Churn risk > 15%

6
+2vs last period
At-Risk Revenue

ARR exposed to churn

$753k
+$48kvs last period
Avg Churn Risk Score

Across at-risk accounts

25%
+3ppvs last period
Predicted Churn Rate

$188k projected loss

6.3%
+0.4ppvs last period

Churn Risk Distribution

Accounts grouped by risk tier

Total102accounts
Low Risk78$1.2M
Medium Risk18$480k
High Risk6$215k

Top at-risk accounts

Highest churn risk
DA

DataStream Analytics

Growth

Data Services · James Wilson

$92k

ARR

38%

churn risk

VE

Vertex Robotics

Growth

Manufacturing · Marcus Bell

$165k

ARR

27%

churn risk

FO

Forge & Co

Starter

Manufacturing · Lisa Park

$32k

ARR

24%

churn risk

IN

Innovate Labs

Growth

Healthcare · Mike Johnson

$138k

ARR

22%

churn risk

QU

Quantum Logistics

Enterprise

Logistics · David Okafor

$198k

ARR

19%

churn risk

At-risk accounts watchlist

(6 accounts with churn risk > 15%)
AccountTierARRChurn riskHealthOwnerRecommended action
DA

DataStream Analytics

Data Services

Growth$92k
38%
65
JW
James Wilson
Schedule executive QBR
VE

Vertex Robotics

Manufacturing

Growth$165k
27%
71
MB
Marcus Bell
Deploy customer success team
FO

Forge & Co

Manufacturing

Starter$32k
24%
74
LP
Lisa Park
Renewal pricing review
IN

Innovate Labs

Healthcare

Growth$138k
22%
78
MJ
Mike Johnson
Product training session
QU

Quantum Logistics

Logistics

Enterprise$198k
19%
79
DO
David Okafor
Send re-engagement campaign
BR

BrightWave Media

Media

Growth$128k
17%
83
SC
Sarah Chen
Conduct health check call

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